> For the complete documentation index, see [llms.txt](https://docs.enapi.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.enapi.com/security-compliance-and-slas.md).

# Security, Compliance & SLAs

Partners don't just integrate with ENAPI. They build business-critical products and the experiences their drivers depend on directly on top of our infrastructure. 

This section sets out the commitments behind that: what we guarantee on reliability, how we respond when something breaks, how we protect your data, and how we meet regulatory requirements.

Live service status is always available at [status.enapi.com](https://status.enapi.com/).

#### **What's in this section**

* [SLA Commitments](/security-compliance-and-slas/sla-commitments.md) — uptime, response times, and data processing targets.
* [Incident Management](/security-compliance-and-slas/incident-management.md) — severity levels, response times, and how we communicate during incidents.
* [Compliance and Data Residency](/security-compliance-and-slas/compliance-and-data-residency.md) — GDPR, data location, and certifications.


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